Identified one problem quickly and got it dealt with, but then charged me almost 600$ for a transmission servicing (should be $270 at most). I recommend shopping around.
They're a pleasure to deal with and very upbeat. Also they cleaned the exterior of my car for free after doing the oil change.
Professional, friendly, and thorough. You can't do better than these guys.
Great people and great service. You get what you pay for!
These guys are super honest and super friendly. I have taken in my car to get my oil changed twice. The most recent time, they noted that the front strut was leaking and then went out of their way to contact the Toyota dealership to check if my car was under warranty. It was... so they gave the closest dealership my information.
Throughout it all, they frequently went out of their way to provide great customer service: Pickups and drop-offs as needed, no unnecessary charges (e.g.didn't run a diagnostic every visit even though they know what's causing the problem, like some shops will), and they kept me apprised of my vehicle's progress the whole way through. They were so great that my girlfriend's started going to them, too.
As always, I trust the Kens and Eddy to take care of my car (actually all three of my old cars). Saturn smog result, PASS. Not bad for an 18 year old Saturn with over 230K miles on it. The best part? It still gets 32 to 34 MPG. And that's because these guys know how to take care of cars and trucks. They really do!!!
About a month later, the car making a bit of a squealing sound, so I ran it back in. They changed out the transmission filter, problem solved.
This review is long overdue. The Kens are great! I ran my 2001 Saturn in to their shop in December; there was both a Check Engine light and a rattling sound coming from my front passenger-side wheel that had me extremely worried. Turned out the noise was because the strut tower was shot, and the Check Engine light was because of a bad EGR valve; they replaced both. While there, they discovered a transmission leak, but it wasn't emergent, so we postponed it.
Solano Way Auto Repair is a US Car Repair based in Concord, California. Solano Way Auto Repair is located at 2197 Solano Way, Concord, CA 94520, USA.
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