I went into the Concord store to look for vinyl sheet flooring options for my mother. I walked around for about 10 minutes with no one offering to help me. I finally asked a salesman sitting at a desk where to look and he pointed to the other end of the store. I found some samples which were very difficult to look at because they were stacked in a pile and heavy to lift and move to see the ones not on top. I did my best and looked for about 15 minutes, still no one offered to help me. I left and found Sun Valley Carpet right across the street where the owner immediately helped me, and at my request left me to browse through the samples which were arranged in a manner easy to look through them all. I was allowed to take all the samples I wanted home to show my mother which I did and we will be doing our business with him. Would never go back to The Floor Store.
Wayne
I was very happy from start to finish. Reggie was great to work with and he helped me find a great carpet that was already in stock. The installers were very quick, skilled, and proffessional. I recomend the Floor Store for customer service and inventory!
The crew had to demo 560 sq ft of tile and what a mess but they kept the place as clean as possible.
Well the service and product is really good. We remodeled the whole house with 1700sq. ft Engineered Hardwood flooring, and 260 sq ft of carpet.
I have been in construction over 30 years as a contractor and a project manager and I have never seen a floor guy do such a stellar job. Can you say happy.. happy. I would recommend the Floor Store and highly recommend asking for Angel for the install.
I normally never take the time to write a review unless the product or service is real bad or really good.
They aim to please snd we have been well pleased with our floors throughout the house. From store manager Tarik, to Senior sales rep Reggie to Santos and the other demo and installation crew. Thank you gentlemen!
The crew leader Angel Cordon did a meticulous job on the project. He kept use informed, answered any questions and kept the place almost spotless during the install.
We had the two bedrooms carpeted first so we had a place to live while the rest of the project went on.
Friendly and helpful. Large selection of quality materials.
Regards,
The Floor Store is a US General Contractor based in Concord, California. The Floor Store is located at 1460 Concord Ave, Concord, CA 94520, USA.
Please contact with The Floor Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Floor Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.