Price discounts were great, only one checkout on each floor not so much & no where to price check.
I often order items online and pick them up at the store in Concord. The guys there are great! I am in and out in under 5 minutes.......unless I decide to shop a little more!
At the Concord, Ca store. Yolanda in Fine Jewelry was very helpful locating my Care program info for my wedding set which lost a stone. Also, May at the register was very helpful. Both of these associates gave excellent customer service. Only one complaint. I went to Sephora and to hunt for help. Was not acknowledged by store manager, Diane when I walked in front of her. She was speaking to a Sephora associate. Poor example of customer service .
Pro tip: Try the cash counters on the UGL for quicker checkout during Sunday evenings. More counters.
Fully stocked.
Lots of lovely new clothes for the cooler days ahead.
Jcpenney is a US Department Store based in Concord, California. Jcpenney is located at 484 Sun Valley Mall, Concord, CA 94520, USA.
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