Jtw
Good service. Im only writing on this though because the "on hold" music when you call is literally the worst thing in the freaking world. Not even joking ...it repeats every 5 seconds and its not even good classical ..its actually on the verge of painfully frustrating ...anyone who calls and listens to it will quickly see what it is Im talking about. Please. Change. The god awful on-hold phone music ........
Very courteous, excellent customer service, and support, after I was involved in an accident. Thank you Hertz!!!
I have used this office more than 12 times and always with perfect results. Something happened this last weekend and there was no car available. The office is always closed over the weekend so they leave the keys with an adjacent company. They contacted the manager on his day off his cell phone. A few hours later he brought a car to our hotel! Great service!
Excellent costumer service, thank you Bria!!! This is great car rental place.
A very unwelcoming feeling type of place where the employees couldn't care less about getting you through the process! They chitchat way too much and appears to not want to do their work! One young skinny girl just sat there in here chair swinging back and forth with very little effort to get anything done while the place is packed with drivers! Most of them should be fired! FYI corporate!
Hertz is a US Car Rental based in Concord, California. Hertz is located at 145 John Glenn Dr, Concord, CA 94520, USA.
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